0401 328 168
In-home Tech Help for Seniors
First Visit Satisfaction Guarantee if we can't help, you don't pay
$149 In-Home Tech Help (Up to 90 Minutes)
Additional Time: $99/hr
Professional and quick service that you can trust suited towards seniors
Solve your tech problem today!
We offer:
- Iphone, Ipad & Computer Help
- Internet, Wifi & Email Problems
- TV, Streaming & Smart Device Setup
- General In-Home Tech Support and more!
FAQs
Your Questions Answered:
What makes Senior Tech & Support different from other tech services?
We specialize in clear communication and patient teaching tailored specifically for seniors.
What kind of problems do you help with?
We help with everyday technology problems including phones, iPads, computers, Wi-Fi issues, printers, email, passwords, smart TVs, software updates, scams and general “how do I use this?” questions.
If it involves technology in the home, we can usually help.
Do you come to my home?
Yes. We provide in-home tech support so you don’t need to unplug anything or travel. We come to you and fix the problem where you’re most comfortable.
How much do you charge?
We charge a flat rate of $149 for up to 90 minutes.
If more time is needed, it’s $99 per additional hour — and we always discuss this with you before continuing.
What if you can’t fix the problem?
If the issue can’t be fully resolved, we’ll clearly explain why and what your options are. You’ll still receive honest advice, guidance, and next steps — never guesswork.
Will you explain things in a simple way?
Absolutely. We specialise in explaining technology in plain English, at your pace. There are no silly questions, and we’re happy to repeat things until you feel confident.
What are the qualifications of your technicians?
All our technicians are certified and trained, focusing on clear communication and respectful assistance.
Is it safe to let someone into my home?
Yes. We are a registered Australian business, locally owned and operated. With police checks and relevant Insurance. We treat every home with respect and professionalism and are happy to answer any questions before arriving.
Can you help me avoid scams?
Yes. We regularly help seniors identify scam emails, text messages, phone calls and fake websites. We’ll also show you how to spot warning signs so you feel more confident in the future.
Do I need to know anything before you arrive?
No preparation needed. Just show us the problem and we’ll take it from there.
Can my family member be involved?
Of course. We’re happy to speak with adult children or family members if that makes you feel more comfortable.
How do I book a visit?
Simply call us on 0401 328 168 and we’ll organise a time that suits you..
Reviews
Robbie Dyran
Lachlan helped me connect my new printer to the Wi-Fi and sorted out issues I was having with my emails. He was very patient and didn’t rush the job. Everything is working perfectly now. I’m very grateful for his help.
Michelle Carter
Lachlan was very helpful in transferring years of photos from my phone to my computer hard drive. He also assisted in changing my emails to new ones. Totally recommend him to anyone needing tech help and his rates are very reasonable compared to other quotes I received. Thank you Lachlan.
Thomas Cooks
He came to my home to fix issues with my laptop and printer. He solved everything quickly and made sure I understood what was done. His pricing was fair. I would definitely use him again..